FAQ

Shipping & Delivery

What delivery options are avaliable?

Please allow 2-3 business days before the order is dispatched.

Sabreen Cosmetics offers complimentary standard shipping on all orders. 

Expedited USPS & UPS shipping is available with designated shopping costs at checkout.

Once the order is shipped you will receive an email confirmation with a tracking number.

Route Package Protection

Sabreen Cosmetics is not responsible for, and will not replace any lost, stolen or unattended orders/packages. 

Route provides protection for shipments that are lost, broken, or stolen.

Add Route to your cart at checkout to enable protection.

Visit routeapp.io to learn more.

Any packages that are not insured by Route shipping protection at checkout WILL NOT be eligible for refunds/exchange. Sabreen Cosmetics is not responsible for, and will not replace any lost, stolen or unattended orders/packages.

No exceptions will be made to this policy. 

RETURNS & EXCHANGES

What is your return policy ?

Please note that due to the hygienic nature of our products, we are unable to accept returns.

Our refund policy at Sabreen Cosmetics is ALL SALES ARE FINAL. 

How do I exchange an item I purchased?

Sabreen Cosmetics will gladly replace defective or damaged items upon delivery of your purchase, within 10 days of your purchase.

To initate an exchange, please send an email to info@sabreencosmetics.com.

Please provide your order number, the defective or damaged item(s) that you would like to exchange, and a description, and picture of the damage or defect.

Our Sabreen Customer Care team will contact you regarding your exchange request within 24 business hours.

Contact Sabreen

How can I contact Sabreen Cosmetics for Press Inquiries?

Please direct all press inquiries to info@sabreencosmetics.com

How can I contact Sabreen Cosmetics regarding Wholesale Inquiries & Retail Partnerships?

Please send an e-mail to info@sabreencosmetics with your inquiry, and subject line: Wholesale Inquiry or Retaill Partnership.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have an inquiry? The Sabreen Customer Care team is available to assist you via e-mail or chat.

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